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Proxy Statement
Investor Relations


triangle Note 1 - Summary of Significant Accounting Policies
triangle Note 2 - Investments
triangle Note 3 - Loans
triangle Note 4 -Short- and Long-Term Debt and Borrowing Agreements
triangle Note 5 - Cumulative Quarterly Income Preferred Shares
triangle Note 6 - Common and Preferred Shares
triangle Note 7 - Derivative and Other Off-Balance Sheet Financial Instruments
triangle Note 8 - Fair Values of Financial Instruments
triangle Note 9 - Significant Credit Concentrations
triangle Note 10 - Stock Plans
triangle Note 11 - Retirement Plans
triangle Note 12 - Income Taxes
triangle Note 13 - Earnings Per Common Share
triangle Note 14 - Operating Segments and Geographic Operations
triangle Note 15 - Lease Commitments and Other Contingent Liabilities
triangle Note 16 - Transfer of Funds from Subsidiaries
triangle Note 17 - Quarterly Financial Data (unaudited)



NOTE 9 - Significant Credit Concentrations

A credit concentration may exist if customers are involved in similar industries. The company’s customers operate in diverse economic sectors. Therefore, management does not expect any material adverse consequences to the company’s financial position to result from credit concentrations. Certain distinctions between categories require management judgment.

note 9

(a) Financial institutions primarily include banks, broker-dealers, insurance companies and savings and loan associations.
(b) Charge Card products have no preset spending limit; therefore, the quantified credit amount includes only Cardmember receivables recorded on the Consolidated Balance Sheets.
(c) U.S. Government and agencies represent the U.S. Government and its agencies, states and municipalities, and quasi-government agencies.

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