Reinvention. For 150 years, American Express has continuously transformed itself to meet changing customer needs. What began as a rough- and-tumble freight forwarding company in 1850, later became a travel company, then a card company, and today, a leading global financial and travel services company.
What remains constant are the hallmarks of the American Express brand — trust, integrity, security, quality and customer service.
In many ways, the history of our company and the evolution of the American Express brand over 150 years have shaped the actions we take today. Our commitment to providing extraordinary service to our customers around the world is unwavering and now extends to the Internet.
The attributes on which American Express was built are key competitive advantages that we continue to bring to bear with every product and service we offer.
When American Express first occupied the building at 11, rue Scribe in Paris, its primary business was freight forwarding. The building later became perhaps the world’s most famous tourist address and a home away from home for thousands of tourists visiting Paris.
The American Express Website at www.americanexpress.com provides customers with access to a wide range of products and services, including viewing their American Express Card account information, paying their American Express bills, booking travel and accessing powerful financial research and planning tools.
